At The Altered Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains

how we collect, use, and protect information when you use our website to buy or sell original artworks.

By accessing or using our website, you agree to this Privacy Policy.

Information We Collect

We may collect the following information:

• Name, email address, phone number

• Shipping and billing address

• Order and transaction details

• Artist profile details (for artists selling artworks)

• Technical data such as IP address, browser type, and usage data

Payment information is processed securely by third-party payment gateways. We do not store debit/credit card details.

Use of Information

We use your information to:

• Process artwork orders and deliveries

• Manage artist accounts and listings

• Provide customer support

• Communicate order updates and service information

• Improve website functionality and user experience

• Comply with applicable Indian laws

Cookies

We use cookies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings, though some

features may not function properly.

Sharing of Information

We do not sell your personal data. Information may be shared only with:

• Payment processors

• Logistics and delivery partners

• IT and analytics service providers

• Government or legal authorities when required by law

All third parties are required to maintain confidentiality.

Data Security

We follow reasonable security practices as required under the Information Technology Act, 2000 and related rules to protect your data.

However, no online system is completely secure.

Children’s PrivacyOur website is intended for users 18 years and above. We do not knowingly collect data from minors.

Artist Information & Commissions

If you are an artist using The Altered Store, we may collect additional information including:

• Artist biography and profile details

• Artwork images and descriptions

• Bank account details for commission payouts (handled securely)

• Tax or compliance information as required by Indian law

This information is used solely for:

• Displaying and marketing artworks

• Processing sales and commission payments

• Legal, accounting, and compliance purposes

Artist information is never shared with third parties except as required for payments, logistics, or legal obligations.

If you are accessing our website from outside India (including the European Union), we process your data based on:

• Your consent

• Performance of a contract (order fulfillment)

• Legal obligations

International Users & GDPR Compliance

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Request data portability (where applicable)

To exercise these rights, contact us at alteredstore.global@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and are effective immediately.

Contact Us

For questions or concerns, contact us at:

Email: alteredstore.global@gmail.com