Shipping Methods
We currently offer a standard third-party shipping option, with delivery taking up to 15 business
days. All products are made to order and individually hand-packaged. Delivery times may vary
based on your location and any customization requests.
Shipping Costs
Shipping charges are calculated at checkout based on the weight, size, and destination of your order.
International customers are responsible for any customs duties, taxes, or additional fees.
Processing Time
Orders are typically processed within 3–5 business days, after which production begins. Once
completed, each item is carefully hand-packaged for shipment. Please allow up to 15 business days
from order placement to delivery. Processing times may be longer during peak seasons or holidays;
we will notify you of any delays.
Shipping Confirmation
Once your order ships, you’ll receive a confirmation email with tracking details. Please allow up to
24 hours for tracking information to become active.
Delivery
Delivery timelines vary by location. We are not responsible for delays caused by carriers or
customs. If a package is returned due to an incorrect address or failure to collect it, a re-shipping
fee will apply.
Lost or Damaged Packages
If your order is lost or arrives damaged, contact us immediately. We will coordinate with the
shipping carrier to resolve the issue and may offer a replacement or refund as appropriate.
International ShippingWe ship to select international destinations. Please be aware that customs delays and fees are
beyond our control and are the customer’s responsibility.